Terms of Service

All sales are final. We do not accept returns or exchanges. Please read product descriptions and view photos thoroughly prior to purchase. You may contact us if you have any questions at info@dawahbooks.com

If you receive your item(s) damaged during delivery, please contact us at info@dawahbooks.com within 24 hours – No exceptions. Send photos of the damaged item(s) to file the claim.

Our products are shipped within 12 to 24 business hours, of cleared payment, Processing during Ramadan, Eid and high peak months may take longer due to volume. Once shipped, you will receive your item(s) within 2 – 5 business days. Please note that shipping windows are estimates and delivery dates cannot be guaranteed. Processing during Ramadan and Eid months may take longer due to volume. Once shipped, you will receive your item(s) within 3 – 7 business days.

Pre orders you will receive your item(s) within 2-5 business weeks Shipping windows are estimates and delivery dates cannot be guaranteed. Please note that on rare occasions, country’s Customs agents may delay the delivery of some packages at their discretion. This can possibly delay delivery by 1-2 weeks. This is beyond our control. Although we make every effort to ship your package quickly and quote an accurate estimated shipping speed, we are unable to offer shipping credits for orders that arrive outside of the estimated timeframe.

Wholesale orders please contact us at info”….com. International orders contact info”….com. dawah book store is not responsible for your country’s customs, duties, taxes, tariffs, value added tax (VAT), GST, PST. These fees are not included in your order during checkout and are the sole responsibility of the package recipient. Contact your country’s customs to inquire about fees required to pay at delivery. Shipping fees are not refundable for deliverable or refused shipments.